SHIPPING
Orders ship out twice a week, on Tuesdays and Fridays.
Please take responsibility for monitoring your tracking link to ensure your purchase is delivered to the correct destination. International customers especially must keep a close eye on the tracking link to ensure the delivery is not returned to the sender.
RETURNS & EXCHANGES
I will gladly accept returns and exchanges if you are unhappy with your purchase due to feel or functional issues. Returns or Exchanges due to visual differences are not available.
As noted in the product description, all Bolstered products are handmade and fashioned from upcycled textiles so your purchase may have slight variations from the photographed items.
Before purchasing please double check the measurements and materials listed in the product description as well as the sustainability report to get clear on the item you’re purchasing.
If you have questions about a product before or after purchase, reach out to support@bebolstered.com and I’ll be happy to help.
Requests for returns & exchanges must be made within 2 weeks (14 days) after receiving the product. Approval of your request may take up to two weeks. The item must then be returned within 14 days of the return or exchange approval.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If this is an international shipment please note: we cannot waive customs fees as this is out of our control. See more details on international shipments below.
For more on my shipping, return and exchange policy, click here.